Privacy Policy

Your privacy matters to us. This page explains what information we collect, why we collect it, and the choices you have.

Last updated: August 2026

We never sell your data

Your information is used to run and improve Senvessa — not sold to third parties for their own marketing.

You're in control

Access, correct, or delete your data at any time — see "Your Rights" below.

Only what we need

We collect the minimum required to process orders, ship products, and keep the store running smoothly.

The Details

Information you give us: name, email address, shipping and billing address, phone number, and payment details when you place an order, create an account, subscribe to emails, or contact us.

Information collected automatically: IP address, browser and device type, pages viewed, and referring site, collected through cookies and similar technologies when you browse our store.

Order information: products purchased, order value, and order history.

We use your information to:

  • Process and fulfill your orders, including payment, shipping, and customer support
  • Send order confirmations, shipping updates, and respond to your questions
  • Send marketing emails, but only if you've opted in — you can unsubscribe at any time
  • Improve our website, products, and customer experience
  • Detect and prevent fraud or other prohibited activity
  • Comply with legal obligations

We use cookies and similar technologies to keep your cart working, remember your preferences, and understand how visitors use our store so we can improve it. Some cookies are essential to the site working properly; others (like analytics) are optional.

Most browsers let you block or delete cookies in their settings. Blocking essential cookies may affect how well the store functions, such as your cart not saving items.

We share information only where necessary to run our business:

  • Payment processors, to securely handle your payment — we do not store your full card details ourselves
  • Shipping carriers, to deliver your order
  • Service providers who help us operate the store, such as our e-commerce platform, email, and analytics providers, under agreements that limit how they can use your data
  • Legal authorities, if required by law

We do not sell your personal information to third parties.

We keep your information for as long as needed to fulfill the purposes described in this policy — for example, order and tax records are kept as long as required by law. When information is no longer needed, we securely delete or anonymize it.

Depending on where you live, you may have the right to:

  • Request access to the personal information we hold about you
  • Ask us to correct inaccurate information
  • Ask us to delete your information
  • Object to or restrict certain processing
  • Request a copy of your data in a portable format
  • Withdraw marketing consent at any time

If you're in the European Economic Area, you also have the right to lodge a complaint with your local data protection authority. To exercise any of these rights, contact us using the details below.

Senvessa is not intended for children under 16, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we'll remove it.

We may update this policy from time to time to reflect changes in our practices or for legal reasons. We'll post any changes on this page and update the "Last updated" date at the top.

Questions about your data?

Email us at privacy@senvessa.com or reach out through our contact page.

Contact us